Better answers faster

Posted on Sep 2nd, 2011 | 0 comments

The goal is to find the best answer the fastest way possible. Following the path of least resistance, does not always result in the best answer. The other side is how to make it easiest for the answers to get in the system. Manual process which is the normal process can’t scale, poor quality, and dies out pretty rapidly. Having a central location or aggregated system with a dashboard to funnel all the decisions through helps understand the problem. Building a solution on top of the funnel for different issues is the direction. Communication silos, knowledge silos, and any other silo needs to be exposed to the central funnel, unfiltered and without governance. Otherwise the silos will be shut down with larger and thicker walls.